Fulfilment is a logistics model that ensures handling of orders from A to Z - from storage, through order completion, control of compliance of the goods with the order, shipping and delivery to the recipient, to handling returns and complaints. In practice, it looks like that the customer delivers his goods to us. We integrate with his online store or platforms through which he sells, and upon receipt of the order, we prepare the package and send it to the recipient's address in the country or abroad.
Additionally, in Novazone, as part of the fulfilment service, the goods in our warehouse can be made available on popular sales platforms in Poland or in the offer of online stores with which we cooperate. This network of our business partners is constantly growing, thanks to which Novazone customers, in addition to logistics services, will have unlimited opportunities to increase sales of their goods.

Absolutely! You save on storage space, staff maintenance and gain access to a wide market. Such a reduction of fixed costs cannot be unprofitable. Now we also have a 0 PLN promotion for storage or preparation for shipment (in the case of furniture - also free transport), so you can actually save on staff costs. And you can use the saved money for business development or any other purpose.

Yes, as part of the fulfilment service, there is a greater chance of selling goods, because the goods stored with us can additionally be made available in various distribution channels. And more distribution channels mean open doors to new customers interested in purchasing.

Fulfilment is for small, medium and large sales and distribution companies. Our offer is directed in particular to smaller companies, because we want to give them a chance to compete with the biggest ones and support them in development. And all this thanks to providing them with logistics services tailored to e-commerce giants.

How to start cooperation in the fulfilment model? For how long do we sign a contract?
We start cooperation with signing a contract. We do not impose the duration of the contract. The customer decides on this and may terminate the contract at any time with the observance of the 30-day notice period.

Our warehouse is located in a special economic zone (approx. 1 hour from Wrocław), perfectly connected with other parts of the country and Europe. Close to border crossings with Germany and the Czech Republic. Thanks to this location, we can efficiently carry out shipments in Poland and various European countries.

Our warehouse is modern and has all the necessary facilities to safely store various types of goods, including furniture, cosmetics, dietary supplements, consumer electronics and food products that do not require refrigeration. The goods are stored on pallets or shelf racks, depending on their size. The warehouse has various approvals (eg. Sanepid) and is equipped with systems that ensure the maintenance of appropriate humidity and temperature for the storage of goods.

Yes. There is a monitoring system installed in the warehouse, and all goods received on it are covered by insurance against damage or unfortunate events. You can give us your goods without any worries.

Thanks to a modern warehouse system and barcodes on goods, we accurately locate the products included in a given order. Prepared packages are checked three times before shipment, which ensures the elimination of any mistakes and its compliance with the order.

Yes. Through the convenient Warehouse Manager application, all orders can be tracked online in real time and thus determine what is currently happening with a given order. The application also allows you to manage goods and a constant overview of inventory. With system integration, such information will be transmitted to the store or the customer's system on an ongoing basis.

Yes, the shipment can be carried out on the basis of our client's courier contract. In this case, it is enough to report our address as an additional parcel collection point from the courier and provide us with the necessary data to generate waybills.

Yes, we carry out domestic and foreign shipments to nearly 150 countries around the world. A sample list of countries can be found in the price list, which can be obtained by contacting us.

No, we provide such opportunities at no extra charge. You decide on the price of the displayed products for end users (B2C) and set the price at which Novazone will buy the product from you. Remember that the greater the difference between the prices, the more opportunities to make your products available in different channels. Our business partners also participate in the sale between us and the end customer and must add their margin to the price. Contact us for more details.

We settle accounts with our clients for the services provided on a monthly basis, based on the invoice issued for the services provided. The payment date is set in the contract.

System integration is a method of creating automatic communication between our client's online store and our warehouse system. Thanks to this, you do not have to manually add orders in our customer panel. Our client will be kept informed about each order and will automatically receive, for example, a bill of lading number or the status of each order.

We are able to integrate with almost any e-commerce platform.